1. Information We Collect

We may collect:

• Name
• Email address
• Billing information
• IP address
• Device/browser information
• Website usage data

Payment information is processed by secure third-party providers. We do not store full payment card details.

2. How We Use Information

We use collected information to:

• Deliver purchased products and services
• Send confirmations and program updates
• Provide customer support
• Send marketing communications (if opted in)
• Improve website performance
• Prevent fraud and protect security

You may unsubscribe from marketing emails at any time.

3. Cookies & Analytics

We may use cookies and analytics tools to understand how visitors use our website and improve user experience.

4. Third-Party Services

We may share necessary data with service providers including:

• Payment processors
• Email marketing platforms
• Hosting providers
• Analytics services

These providers only receive information necessary to perform their services.

5. Data Security

We implement reasonable security measures. However, no transmission method over the internet is 100% secure.

6. Your Rights

You may request access, correction, or deletion of your personal data by contacting support@therelationshipchick.com.

7. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children under 13 in accordance with COPPA. If we become aware that such data has been collected, we will delete it promptly.

8. Updates

We may update this Privacy Policy periodically. Updates will be reflected by the "Last Updated" date.

The information, programs, materials, and coaching provided by The Relationship Chick are for educational and informational purposes only. Participation in any program, download, or coaching session does not create a therapist-client, doctor-patient, attorney-client, or fiduciary relationship.

Educational Purpose Only

All content is intended to support personal development and self-reflection. We do not provide therapy, psychological treatment, medical advice, legal advice, financial advice, or professional counseling of any kind.

If you require medical, psychological, or legal assistance, you should consult a licensed professional in your area.

Assumption of Risk

By participating in our programs or using our materials, you acknowledge that personal growth and relationship decisions involve inherent emotional and personal risks. You understand that:

• Relationship outcomes are unpredictable.
• Decisions regarding dating, commitment, separation, or reconciliation are solely your responsibility.
• Emotional discomfort, self-reflection, and behavioral change may arise during personal development work.

You voluntarily assume all risks associated with applying the information provided.

Personal Responsibility

You acknowledge that you are solely responsible for your decisions, actions, interpretations, relationship choices, and personal outcomes. The Company does not direct, control, or mandate your personal life decisions.

No Guarantees

We do not guarantee specific results, including but not limited to:

• Attracting a partner
• Repairing a relationship
• Marriage outcomes
• Increased confidence
• Personal transformation

Results vary based on individual circumstances, effort, timing, and external factors beyond our control.

Emotional & Mental Health Notice

Our programs may encourage deep self-reflection. If at any time you experience emotional distress, trauma responses, or mental health concerns, you agree to seek appropriate licensed professional support. The Company is not responsible for managing or treating mental health conditions.

Limitation of Liability

To the fullest extent permitted by law, The Relationship Chick shall not be liable for any direct, indirect, incidental, or consequential damages arising from participation in any program, coaching session, or use of materials.

Acceptance

By purchasing, downloading, or participating in any offering, you acknowledge that you have read, understood, and agreed to this Disclaimer.

The Relationship Chick maintains clear and firm boundaries regarding refunds due to the digital and intellectual nature of our offerings.

Digital Products

Digital downloads, including workbooks, guides, and instant-access content, are eligible for a 7-day money back guarantee. To request a refund, you must submit your request in writing to support@therelationshipchick.com within 7 calendar days of purchase. Refunds will not be granted for change of mind after the 7-day window has passed. Approval is at the sole discretion of The Relationship Chick.

Coaching Programs & Live Zoom Offerings

For live or coaching-based programs, a limited conditional refund review may be requested within 7 calendar days of purchase unless otherwise stated on the sales page. To be eligible for review, you must:

• Submit your request in writing within 7 days of purchase.
• Provide documented proof of attendance at live sessions (if applicable).
• Provide completed assignments or implementation evidence.
• Demonstrate a genuine, good-faith effort to apply the material.

Refunds will NOT be granted for:

• Change of mind
• Emotional discomfort
• Failure to attend sessions
• Scheduling conflicts
• Incomplete participation
• Failure to complete payment plan
• Downloaded materials

Payment Plans

• You are responsible for completing all scheduled payments.
• Access may be suspended for missed payments.
• Failure to complete payments does not qualify you for a refund.
• Downloaded materials remain non-refundable regardless of payment plan status.

Chargebacks & Disputes

Initiating a chargeback without first contacting support@therelationshipchick.com constitutes a violation of our Terms & Conditions. We reserve the right to provide payment processors with documentation including proof of purchase, access logs, download records, session attendance, and communication history. Fraudulent or abusive chargebacks may result in permanent removal and potential legal action.